Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address and encrypted password
• Documents: Files you upload for report generation
• Payment Information: Transaction records (we do not store credit card details)
• Usage Data: Timestamps, submission history, and service interactions

2. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your document submissions
• Generate plagiarism and AI detection reports
• Process payments and send receipts
• Communicate with you about your account and submissions

3. Document Security

Your documents are handled with strict confidentiality:

• Encrypted storage using Cloudinary secure infrastructure
• Access restricted to authorized personnel only
• Secure transmission using HTTPS
• Automatic deletion after 60 days

4. Data Sharing

We do not sell, trade, or transfer your personal information or documents to third parties. Your documents are only accessed by our authorized team members for the purpose of generating reports.

5. Data Retention

We retain your account information for as long as your account is active. Documents and reports are automatically deleted after 60 days. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Download your reports within the retention period